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Otter.ai vs Fireflies: Complete Comparison 2026

Choosing between Otter.ai and Fireflies? We compare both tools across features, pricing, pros and cons to help you decide which is the better fit in 2026.

Otter.ai · Productivity

Otter.ai is an AI meeting assistant that joins calls to transcribe, summarise and capture action items in real time. Its OtterPilot can automatically attend Zoom, Meet and Teams meetings, generating searchable notes and highlights. Otter is widely used by teams who want accurate, automatic meeting records.

Fireflies.ai · Productivity

Fireflies.ai is an AI notetaker that records, transcribes and analyses meetings across major conferencing platforms. Beyond transcripts, it offers conversation analytics, topic tracking and CRM integrations aimed at sales and customer teams. Fireflies turns every call into searchable, actionable data.

Side-by-side comparison

FeatureOtter.aiOtter.aiFirefliesFireflies.ai
Quality score8.2 / 108.1 / 10
Starting price$16.99/mo$10/mo
Free tierYes — Free tier availableYes — Free tier available
API input price
API output price
SpeedFastFast
Context window
CategoriesProductivityProductivity
Key features
  • Real-time meeting transcription
  • Automatic meeting summaries
  • Action-item capture
  • Auto-join Zoom/Meet/Teams
  • Auto-record and transcribe meetings
  • Conversation and topic analytics
  • AI summaries and action items
  • CRM and app integrations
Pros
  • + Accurate live transcription
  • + Auto-joins your meetings
  • + Good free tier
  • + Strong meeting analytics
  • + Good CRM integrations
  • + Useful free tier
Cons
  • Transcription stumbles on heavy accents
  • Best features need paid plans
  • Analytics shine mainly for sales teams
  • Storage limits on lower tiers

Pricing comparison

Otter.ai
$16.99/mo
Fireflies
$10/mo

The verdict

Overall, Otter.ai edges ahead with a quality score of 8.2 versus 8.1 for Fireflies. Choose Otter.ai if you want accurate live transcription. That said, Fireflies is the better pick when strong meeting analytics matters most — so the right answer depends on your priorities and budget.